Help Desk, Administration, and Maintenance Support

Your organization depends on robust IT support services that keep your team working- not troubleshooting the latest computer glitch. From comprehensive turn-key support and help desk services to network administration, our engineers provide you with the network expertise and application experience you need to augment your team.

Copper River IT offers flexible help desk and support options that provide you with the expertise you need to keep your systems running and ensuring your team is moving forward. Whether you need general support or focused OEM knowledge, Copper River IT can manage, monitor, fix and maintain your critical IT infrastructure.

The Copper River staff are industry leaders in monitoring and applying a proactive approach to monitoring all traffic flowing through your network. Copper River provides monitoring twenty-four hours a day, seven days a week using the latest technology and a highly trained staff. Copper River engineers are experts in monitoring network traffic, as well as troubleshooting and maintaining the entire network using an industry best practice process escalation solution. Copper River NOC services include network monitoring, from troubleshooting and resolution, site services, security and customer reports.